FAQ

  • What makes Soulmate Coffee different?

    At Soulmate, we honor coffee as a ritual — not just a drink.
    We source high-quality specialty coffees, cultivate meaningful relationships with producers, and craft every detail with intention so each cup becomes a moment of calm, connection, and presence.

  • How should I choose the right coffee for me?

    Think of your cup as an extension of your daily ritual.
    If you enjoy bright, fruity flavors, choose a natural process.
    If you prefer clean, balanced profiles, select washed coffees.
    And if you're seeking sweetness with character, honey-processed coffees are a beautiful match.
    You can always contact us — we’re here to guide you with heart and expertise.

  • Do you offer grind options?

    Yes. We can grind your coffee according to your brewing method — from French press to espresso.
    If you’re unsure which grind you need, just let us know how you brew at home, and we’ll help you choose the perfect one.

  • How should I store my Soulmate Coffee?

    Keep your coffee in a cool, dry place, sealed tightly, and away from sunlight.
    There’s no need to refrigerate or freeze it.
    Treat it like a small daily ritual: protect its aroma and let it preserve its natural beauty.

  • Do you ship nationwide?

    Yes — we ship everywhere within the USA.
    We prepare each order with love and care, and you will receive tracking details as soon as your package begins its journey to you.

  • Do you offer wholesale or special quantity orders?

    If you’d like Soulmate Coffee for your café, office, event, or store, we’d be honored to be part of your community.
    Just reach out through our Wholesale & Ritual Partners form, and we’ll craft something beautiful together. You can order online bags of 2.5 kilos or please contact us to find the best option for you.